• 南宫ng·28(中国)官方入口

    What should I do if I cannot receive calls or miss calls constantly?
    1) If this issue only occurs in certain places, move to a location with a strong signal and try again.
    2) Check whether there are smudges or scratches on your SIM card's metal surface as a defective SIM card may affect signal stability. If necessary, contact your operator to obtain a replacement SIM.
    3) Check whether 「Blocked numbers」 or 「Filter spam calls」 is active on your phone: touch 「Phone」 app-> touch settings icon at the top right corner->」Settings」->check 「Blocked numbers」 & 「Call ID & spam」.
    4) Please try to recovery with turn on and off Airplane mode or reboot the device;
    5) Please contact your service provider to check if any re-activate process needed for your service account.