• 南宫ng·28(中国)官方入口

    Choose other country to get service

    Notice

     

    南宫ng·28 Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

    Close
    SWEEVA 6000 | ROBOT VACUUM CLEANER
    : SW6000B

    SWEEVA 6000

    ROBOT VACUUM CLEANER

    FAQ

    Filters

    Can I use the 5GHz frequency band for Wi-Fi wireless connection?

    # Connectivity

    What Wi-Fi frequency band can be used for Wi-Fi wireless connection?

    # Connectivity

    What does it mean a light status?

    # Daily use

    What are the meanings of error tones and indicators?

    # Error codes

    What should I do if the robot gets stuck in a "forward collision"?

    # Daily use

    What should I do if the Robot Vacuum cannot find the charging dock for a long time during the recharging process?

    # Battery

    What should I do if the Robot Vacuum Cleaner returns to the charging dock, but it cannot be charged?

    # Battery

    Is the Robot Vacuum Cleaner suitable for removing liquid?

    # Others

    What do the different suction powers mean?

    # Others

    What should I do if the speaker fails to control the Robot Vacuum Cleaner?

    # Connectivity

    How long can I use the Robot Vacuum Cleaner continuously?

    # Energy Efficiency

    Do I need to shut down the Robot Vacuum Cleaner when it is not working?

    # Energy Efficiency

    Does the charging dock consume electricity all the time?

    # Energy Efficiency

    Does the Robot Vacuum Cleaner's normal use have ambient temperature requirements?

    # Product Safety

    How to upgrade the firmware?

    # Firmware

    What should I do when the 南宫ng·28 Home App reminds me that the Robot Vacuum Cleaner is offline?

    # Connectivity

    What is the reason for the decrease of cleaning ability or dust leakage?

    # Daily use

    Why didn't the Robot Vacuum clean as scheduled?

    # Daily use

    What should I do if the Robot Vacuum Cleaner behaves abnormally?

    # Daily use

    What should I do if the roller brush does not turn?

    # Daily use

    Do I need to charge the Robot Vacuum Cleaner for 16 hours for the first use?

    # First Steps

    What should I do if I cannot start the Robot Vacuum Cleaner?

    # First Steps

    Should I clean the Robot Vacuum sensors?

    # Cleaning Tips

    Download

    Need more help?

    We're here for you, whether you are experiencing any issues or need product assistance.

    Contact Us

    Our Support team is just a call away.

    Close