FAQ
What can I do if the TV has a horizontal line?
What can I do if the TV has a light leakage?
What can I do if the TV has cross lines issue?
What can I do if the TV has no power at all?
What can I do if the TV cannot start up successfully from the standby status?
What can I do if the TV keeps restart/power on and off always?
How to reset the TV to the factory default settings?
TV displays a black screen and the standby LED lights up.
TV displays a black screen and the standby LED lights off.
Unable to identify upgrade file with USB upgrade software
TV cycle power on and off after USB upgrading
TV cannot be turned on after network upgrade
No network upgrade prompt
Network upgrade failed
Incomplete Network Upgrade
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Morocco
Customer Service Hotline
Monday - Friday: 9:00am to 5:00pm
Support Language: English
For any service enquiries, you can contact us at Sav@electronia.ma
Egypt
Customer Service Hotline
Monday – Friday: 8:30am to 7:30pm
Saturday – Sunday: 10:00am to 7:00pm
Support Language: English
For any service enquiries, you can contact us at 19012
Tunisia
Customer Service Hotline
Monday - friday: 8:00am to 4:15pm
Support Language: English
For any service enquiries, you can contact us at samir.ammar@elathir.com
Bisma Distribution
Zone Industrielle M.I.N El Bouni, ANNABA, Algérie., Annaba, Algeria
contact@bisma-distribution.com
Phone numbers : 0560 928 161 / 0770 246 040 / 0657 532 579 / 038 888 230
From Sunday to Thursday 9:00am - 5:00pm
